FAQs

How can I get in touch with Love Follow Conquer?

The best way is via email info@lovefollowconquer.com, we’ll aim to get back to you within 24 hours.

How much will I pay for deliveries?

Our costs are very reasonable, all shipping options are shown on every product page or please visit the delivery page for full details. 
Click here to see details of all delivery options...

Can I place an order over the phone?

We currently only take orders online.

How should I pay for my order?

Once you've selected your purchases simply follow the on-screen instructions, you'll be done in about a minute. We use the Shopify platform so all credit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All details can be found on our privacy policy page

When will my order be delivered?

Majority of orders placed before 12pm are dispatched within 4 business days, full details here


Please note: Some garments may be added to the site when we have incoming stock, in which case they can be pre-ordered (approx 2 weeks in advance). This will affect delivery time on your whole order. If your order contains any pre-order garments then the following delivery times will apply: within 28 days for UK customers, 30 days for European and International customers.

What is your returns policy?

We’ll accept returns within 14 days of delivery for the UK and within 21 days of delivery for International returns.
Read our Returns and Exchanges policy...

What should I do if I have any problems?

Best to email info@lovefollowconquer.com, we’ll aim to get back to you within 24 hours.

Will I have to pay import duty/charges?

Not if you’re in the UK. 

Can somebody else sign for my order?

Yes, anyone at the specified delivery address can sign for the goods.

What happens if I’m out when you try to deliver?

The carrier will leave you a card informing you that delivery has been attempted. The card will tell you how to collect or rearrange delivery of your parcel.

Is it safe to order online?

Love Follow Conquer takes security very seriously. We use the latest technologies available to us.

When will I be charged for my order?

Once you’ve completed your order you’ll be asked to make payment. This is a very simple procedure and once you’ve paid you’ll receive an email from us confirming we’ve received your order and payment.