FAQs
How do your customers rate your clothing?
Our team work tirelessly to bring you unique, authentic, independently designed clothing. Customers rate Love Follow Conquer on Trustpilot as Excellent with 3,000 reviews. Trustpilot’s overview of Love Follow Conquer reads “Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, highlighting that items are well-made and worth the price. Consumers appreciate the swift delivery service and the ease of ordering. Many reviewers also mention the unique designs and the ability to find something different and stylish. People express high satisfaction with the service provided, noting the company's responsiveness and helpfulness. Consumers value the individual attention and clear communication, especially when ensuring the correct size or resolving issues. The positive experiences lead to repeat purchases and strong recommendations, with reviewers emphasizing the overall value and quality.”
How do your garments fit?
Our garments are designed with a modern, tailored silhouette that balances structure and comfort. Each product page includes detailed sizing information to help you find the right fit. On each product page click the ‘find your size’ green text link below the size buttons to access our detailed sizing charts. If you’re between sizes or prefer a more relaxed look, we recommend sizing up.
What materials do you use?
We work exclusively with high-quality fabrics sourced from trusted mills. We use a selection of fabrics including organic and vegan approved cottons. Our garments are designed for durability, comfort, and longevity.
Where are your garments made?
Our collections are responsibly produced in select factories known for their craftsmanship and ethical standards. We prioritize quality construction, fair working conditions, and long-term manufacturing partnerships. Our partner factories are regulated by the likes of Fair Wear, Oeko Tex, Worldwide Responsible Accredited Production (WRAP) and Amfori BSCI who focus on social compliance improvement in supply chains.
How should I care for my garments?
Care instructions are provided on each garment label and product page. As a general rule, we recommend gentle washing, cold water where applicable, and air drying to extend the life of your pieces.
How much do your deliveries cost?
UK shipping tracked and insured costs £4.95
Republic of Ireland, France, Germany costs £8.95 includes all duties and taxes, tracked and insured.
Netherlands, Sweden costs £9.95 includes all duties and taxes, tracked and insured.
Rest of Europe costs £40.00 includes all duties and taxes, tracked and insured.
Rest of World costs £25.00 International Signed For.
Will I have to pay extra duty/charges?
No additional duty or tax will be requested upon delivery in the UK, Republic of Ireland, France, Germany, Netherlands or Sweden.
How long will my order take to arrive?
Orders are typically dispatched from our UK factory within 2–4 business days. Once dispatched you’ll receive an email containing your tracking number for Royal Mail 24 hour tracked insured service. Delivery times to Europe and Rest of World may vary depending on local postal services.
What is your return policy?
We accept returns within 14 days of delivery, provided items are unworn, unwashed and in original condition with tags attached. Full return details and instructions can be found on our Returns page here https://lovefollowconquer.com/pages/returns
How do I exchange an item?
Our team will assist you when wanting a return or refund any garments, please email them at info@lovefollowconquer.com. Full return details and instructions can be found on our Returns page here https://lovefollowconquer.com/pages/returns
How can I contact customer support?
Our support team is available via email and aims to respond same day. You can reach us through our Contact page or directly on email at info@lovefollowconquer.com.